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General Terms & Condition

Balileisure.com is especially designed to provide the visitors the rich selections of accommodation throughout Bali & beyond, ranged from the budget to the luxury hotel class, tailor made tours, be sure you discover Bali with the expert, activities, Water sport, adventure, Golf etc. our aim is to make your holiday in Bali the memorable one.


RESERVATION
Please make sure you fill completely the booking form before you press the "submit button", your reservation shall be replied at least within 2 x 24 hours, depend on how early we receive hotel's written confirmation. To secure the booking your credit card details is required. The paper work will be sent to you upon confirming your booking. We guarantee All information you send to us, cannot be seen by any other third party. We use your personal information strictly for the purpose of processing your accommodation reservation requests; the payment can be settled upon your arrival in Bali (Not valid for particular hotels & season ) either by cash (any currency), or credit card The alternate means to guarantee the booking is by settling a deposit via Bank transfer.



Please note:
· Any Bank charge shall be paid by the sender.
· We shall only proceed your booking once we receive the booking guarantee (Credit card details or Bank transfer)

PAYMENT:
· All rate is quoted in US Dollar (US$) inclusive 21% government tax & service
· For low season, payment can be settled upon your arrival in Bali, unless different stated on the confirmation, BUT the credit card guarantee is still needed. Meanwhile during peak season period, advance payment is required, the payment due date shall be informed upon confirming your booking.
· We accept all majors of credit cards such as VISA, MASTERCARD, AMEX and all transaction will be converted into Indonesian Rupiah (IDR) and the exchange rate based on the day of payment. Additional fee 3% for payment by credit card

VOUCHER
We shall issue the voucher for all guaranteed reservation. The copy of the voucher will be sent to you via email/fax. Please do print it out once you receive the voucher & present it upon registration at hotel front desk, then our company shall send the original one to hotel.

CANCELLATION
· Cancellation fee will be charged to you if the hotels or other suppliers apply cancellation fee for any cancellation made. The total of cancellation fee depends of the regulations from each supplier.
· For any refund, any Bank charge/credit card surcharge shall be taken out from your deposit amount.
· The cancellation deadline will be mentioned on confirming your booking.

LAW OF AGREEMENT
The laws of the Republic of Indonesia shall govern this agreement. Any claim or legal action arising relating this agreement, the regulations of the Republic of Indonesia shall rule.

ADDITIONAL TERMS
Additional Terms and Conditions may apply to reservation, and you agree to abide by such other Terms and Conditions.

MAIL ADDRESS
www.balileisure.com
info@balileisure.com
Jl. Kertha Petasikan, XII/21
Suwung Kangin, Denpasar-Bali 80224
Indonesia

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