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frequently
asked questions
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| How to make a reservation online ? |
- Choose your favourite hotels in Bali where you want to stay
by visiting hotel page or other products and services.
- Should you find a product or service that meet your expectation,
please click "the reservation form button " , then simply
fill it out. not to forget to carefully the term and condition.
- Please describe your special request (if any ) on the "description"
box available on the form.
- Do recheck your email address carefully before submitting your
request.
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| How long does it take to get the reply ? |
- We will reply all your request / reservations within one business
day.
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| How can I be absolutely sure that my hotel room/service
required is reserved? |
- Upon receiving your reconfirmation of the booking , we will
send you a voucher by e-mail. The voucher bears the room/service
confirmed. If you still have any doubt, please feel free to contact
us on
 ,
or send us an email to info@balileisure.com
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| How do I pay the hotel reservation ? |
- Upon receiving our confirmation, your credit card details is
required. It will be used as a guarantee and will be charged if
there is any cancellation within certain period of cancellation
policy.
- Payment can be settled upon arrival in Bali unless different
condition stated on confirmation.
- We do accept cash / travellers cheque / Visa / Master Card.
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| How do I cancel the reservation ? |
- Please just email us the previous correspondence and change
the subject with "cancellation for hotel name" . Cancellation
deadline or due date will be stated in each booking confirmation.
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| What if I have a problem while on my vacation ? |
- Our well trained staffs are gladly to assist your problems that
may arise. Just dial : .
Should you contact us once you`re in Bali, no need to use the
area code ( 62 361), unless by Mobile phone.
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